Product evaluation and satisfaction measures customer satisfaction and the quality of your product or service. Increase the likelihood of repurchase by understanding the effects your product has on customers.
- Determine your customer’s level of satisfaction with your product
- Identify any problems and room for further improvement with your current product
- Determine whether your product lives up to customers’ expectations
- Identify the features that make your products stand out against competitors
Answer to these questions
- To what extent are customers satisfied with my product?
- Do my customers have any concerns with my product?
- How can I further improve my product?
- How and why do consumers use my product?
- Are consumers likely to choose my product over my competitors?